Movedproof Support
Contact
Email angel_llano@icloud.com. Include your iOS version and, if a share link is involved, the link itself. We usually reply within two business days.
How Movedproof works
- Add a unit (an apartment, house, room or vehicle) and start a move-in, move-out or inspection report.
- Walk through room by room. For each item (walls, floor, appliances…) set a condition, add notes and capture photos or short videos. Every file is timestamped and SHA-256 hashed on your phone the moment it is captured.
- Finalize the report. This locks it and computes the report fingerprint (a SHA-256 over the whole report).
- Export a PDF (always available, works offline) or publish a read-only web link that shows every file with its capture time and hash and a "Verified with Movedproof" footer.
- Compare a move-in report against the move-out report to list every item whose condition changed.
Frequently asked questions
What does "tamper-evident" mean here?
A SHA-256 hash is a fingerprint of a file's exact bytes. Movedproof computes it when a photo or video is captured and prints it on the PDF and share page. If anyone later edits the file — even one pixel — its hash no longer matches, so the version in the report can be told apart from an altered copy. The report fingerprint does the same for the whole report (conditions, notes, timestamps and all file hashes).
Is this legal proof?
Movedproof is a record and evidence tool, not legal advice. It produces dated, hash-verified documentation; whether and how that documentation must be delivered (for example to a tenant within a certain number of days) depends on your lease and local law.
What is free and what needs Pro?
Your first report is completely free, including PDF export and a share link. Movedproof Pro (monthly or annual, 7-day free trial) unlocks unlimited units and reports and the before/after comparison. Manage or cancel any time in Settings › Apple Account › Subscriptions.
Where is my data?
On your device and in your own iCloud private database, which syncs to your other devices signed in to the same Apple Account. Nothing is uploaded to us unless you publish a share link. See the privacy policy.
How do I remove a shared link?
Open the report → Manage share link → Remove link and delete uploaded copy. The files are deleted from our storage immediately and the link stops working.
Can I edit a finalized report?
No — that is the point of finalizing. Start a new report for the new state of the unit (for example a move-out report after a move-in report) and use Compare.
Restore purchases
Settings (gear icon) → Restore Purchases, or open the paywall and tap Restore Purchases. Pro follows your Apple Account across devices.